You can add, edit or delete steps in a live campaign for some or all of your contacts. A pop-up will appear asking you to confirm all the changes. You can select which contact you would like the changes to appear for.
Note: Changes will overwrite any personalisation if contact is selected in the pop-up.
Step 1
Complete all necessary changes that you'd like to implement in your campaign and click Save.
Step 2
A pop-up will appear, review the Changes, there are 3 different changes:
Create Step: add a new step to this contact's sequence.
Delete Step: delete step in this contact's sequence.
Edit Step: overwrite this step with new content.
Step 3
Select the contacts and click Apply Changes.
You have successfully updated your campaign for the contacts that were previously added!
Note: Any contacts who have already received some steps in a campaign, will not receive the same steps they have already received again - only the later steps in their sequence.
E.g. If a contact has received Step 1 and you make changes to Step 1 and Step 2. They will only receive the updated version of Step 2.
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