Re-add contacts that have not opened your messages (with the same email address) to a campaign
You can filter the contacts table and campaign by "messaged" and "sourced" to see all contacts that haven't opened your messages.
Next, in the actions tab select: add to campaign and tick the "Name" box
Re-add the contacts to a new campaign with a new email address (if available)
Filter the list again by "sourced" or "messaged", i.e follow step 1 again.
Then select all the remaining contacts and click download. This will download a CSV of all the contacts who haven't opened your messages.
The next step is to re-upload this list of contacts to a new campaign via the spreadsheet upload, making sure to "search for all emails", so that SourceWhale can go and find any alternate email addresses for you to send to.
You will then be able to see which email address has been emailed before using the grey email icon that appears on the upload review stage of the spreadsheet upload.
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